Privacy Policy
At Rock Hard Landscape Supply, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when visiting our website (rockhardmn.com) or submitting information through our online forms.
By using this website, you agree to the terms outlined below.
1. Information We Collect
We may collect personal information from you when you:
- Complete a contact form or request a quote, delivery, or pickup
- Subscribe to receive updates or marketing communications
- Interact with our website through cookies, analytics, or advertising tools
The information collected may include:
- Name, company name, and contact details (email, phone, address)
- Project or delivery information submitted via forms
- Technical information such as your IP address, browser type, pages visited, and referring URLs
We do not collect or store payment information on our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, requests, and orders
- Schedule and manage deliveries or pickups
- Improve website functionality and customer experience
- Send marketing or promotional communications (when you have opted in)
- Monitor website performance and security
Your information helps us serve you better — whether you’re a contractor, homeowner, or supplier partner.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and support marketing efforts.
- Cookies help us remember your preferences and optimize site performance.
- Analytics tools (Google Analytics) track anonymous usage data to understand how visitors interact with our website.
- Advertising tools (such as Meta Pixel or remarketing tags) may be used to deliver more relevant ads based on your interests.
You can disable cookies through your browser settings at any time. However, doing so may limit certain website features.
4. Data Storage and Security
Rock Hard Landscape Supply uses secure hosting through Pantheon and Cloudflare. These platforms employ firewalls, encryption, and monitoring to help protect your data.
Form submissions and requests are securely transmitted, stored on our website, and also forwarded to internal staff for handling. We take reasonable measures to protect all personal information against unauthorized access, loss, or misuse.
5. Data Sharing
We do not sell, rent, or share your personal information with outside companies, product manufacturers, or third parties except as necessary to:
- Fulfill a request or service (e.g., delivering materials or scheduling pickup)
- Comply with legal obligations or law enforcement requests
6. Email Marketing
We may send marketing communications through MailChimp to customers who have opted in to receive updates. You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected or to comply with legal and business obligations.
8. Your Choices
You can:
- Request access to or deletion of your personal data
- Opt out of marketing emails
- Disable cookies in your browser settings
To exercise any of these rights, please contact us at info@rockhardmn.com.
9. Third-Party Links
Our website may contain links to third-party manufacturer or partner websites. We are not responsible for the content or privacy practices of those external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Rock Hard Landscape Supply
info@rockhardmn.com